Website Distance Sales Agreement
Pursuant to the 'Regulation on the application procedures and principles of distance contracts' published in the Official Gazette dated 13.06.2003 and numbered 25137, it is obligatory to conclude a contract for sales made over the internet. Contract details are as follows.
Website Distance Sales Agreement
1- Parties
The service provider www.antalyaplustransfer.com.tr will be referred to as "Agent".
The person whose name and surname is specified in the reservation and/or the persons they represent will be referred to as "Consumer".
2- Subject
This contract has been made between the Consumer and the Agency.
It is arranged for the sales of the services made in written, visual, telephone and electronic media as required by the services, whose qualifications and sales conditions are stated below, and covers the rights and obligations of the parties.
It covers the transfer, tour and vehicle allocation service purchased by the Consumer from the agency's website, the qualifications of the purchased service are specified on the Web Site Distance Sales Agreement and "Terms and Conditions" pages, and the service fee is specified in the reservation and confirmation form sent to the e-mail address.
3- Term of the Contract
This contract; If the reservation in question is approved by the Agency and no conflict occurs, the service received by the Consumer ends automatically. In the event of a dispute, this contractual relationship will be valid until the final resolution of the dispute.
4- Payment and Billing Information
In the purchase of service with a credit card, the consumer is obliged to pay the service fee at the time of reservation.
VAT is charged to the prices stated in the service fee. are included.
Making the reservation and payment; It means acceptance of the provisions specified in the Agency's Website Distance Sales Agreement and "Terms and Conditions" pages.
Complaints and reimbursement requests must be submitted to us until 14 (fourteen) days after the service date.
Invoicing period for service purchased V.U.K. 7 days, including the date of purchase, provided that the month is not skipped.
The Agency will use the information given in the reservation form in documenting the invoices to be sent to the Consumer.
Upon request of the invoice, it will be sent by courier to the address that the consumer will specify in the reservation form.
In payments made with Paypal, the transaction (commission) fee received by Paypal is added to the service fee on the Paypal payment page and the commission amount belongs to the customer.
In Paypal refunds, the transaction (commission) fee received by Paypal is deducted from the Paypal payment service fee and the commission amount belongs to the customer.
In the installment payment options chosen by the customer in credit card payments, the maturity difference determined by the relevant bank or payment system is added to the service fee and is automatically indicated in the installment payment table.
Expenses arising from the cancellation and return of credit card payments made to the bank's pos system or to the company providing payment systems service are deducted from the amount to be returned at the customer's expense.
In the refund of payments made by bank transfer, the transaction cost of the bank is deducted from the service fee, and the transaction cost belongs to the customer.
In some vehicles on our website, only a prepayment requirement may occur as a payment option.
Prepaid vehicles specified on the reservation page of our website are required to be booked 72 hours in advance, based on Turkey's local time. If the reservation is made, the time limitation is deemed to be accepted.
For the requests that will occur under 72 hours of the specified vehicles, it is necessary to get pre-approval by contacting us.
In some destinations on our website, only a prepayment requirement may occur as a payment option.
In bank transfers made from abroad, there may be commissions deducted by the sender due to financial agreements between countries or due to the commission policy of the sending bank or correspondent bank.
The commission deductions and responsibility arising from the bank to which the money will be transferred belong to the sender.
In order to avoid such a situation, please get confirmation from your bank.
5- Cancellation and Change
When the consumer requests cancellation up to 12 hours before the start of the service, the entire service fee paid is returned to him.
In case of cancellation requests less than 12 hours before the start of the service, 50% of the one-way service fee is refunded. (If the two-way service fee has been paid, the full return fee will be refunded)
These conditions do not include campaign services, early reservations or discounted reservations.
Cancellation provisions are valid for date changes made by the consumer.
The consumer shall comply with the service contract rules regarding the service purchased from the Agency; He/she accepts that he/she will respect the life, property and peace of third parties, otherwise he/she cannot receive the service for just cause and has no right to return.
In case the relevant bank or financial institution fails to pay the service fee to the Agency due to the unfair or unlawful use of the Consumer's credit card by unauthorized persons after the performance of the Service, the Consumer is responsible for the service fee and the resulting damages.
6- General provisions
The agency is responsible for any mechanical failure, traffic accident, operational disruptions, weather opposition, traffic jams, terrorist incidents, law enforcement practices, etc. As soon as he realizes that he will not be able to carry out your transfer due to reasons, an alternative vehicle will be tried to be provided as soon as possible and / or he will inform otherwise.
In the cases we have mentioned above, the refund of the transfer fee, which has been paid, will be returned to you without interruption and / or in such a case, the price difference arising from the transportation provided by the Consumer with your own means will be paid to the Consumer by the Agency.
In the event that the agency does not comply with the contract partially or completely, the articles of TURSAB SCHEDULE are applied in calculating the compensation to be paid.
7- Enforcement
This contract consists of 7 main articles and will be signed by the parties in 2 copies if necessary. In case of disputes arising from the contract, the articles of the Road Transport Law No. Bodrum court and enforcement offices are authorized for disputes arising from this contract.
I have declared that I have read and accepted the contract on behalf of myself and/or the persons I have specified in the reservation form.
This is my statement; It is valid even if someone else has executed and/or signed the reservation process instead of myself.
As a consumer, I declare that I have read, understood and accepted all of the provisions specified in the Web Site Distance Sales Agreement and "Terms and Conditions" pages, the responsibility for the accuracy of my information in the reservation form I have sent, the Road Transport Law No. 4925 and the information on the Agency's website.
Consumer
Name and Surname
Signature